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How can I purchase a digital product in your store?

To purchase a digital product in our store, select the product, add it to your cart, and complete the checkout process.

After successful payment, you will gain access to download the product.

What payment methods are available?

We accept a variety of payment methods, including credit and debit cards, electronic payments, and other online payment systems.

Select the most convenient method for you during checkout.

How will I gain access to the digital product after payment?

After successful payment, you will receive an electronic notification to the email address you provided. This notification will contain a link to download the product. You can also find access to downloadable products in the "Personal Profile" section on our website.

What should I do if I encounter problems downloading the product?

If you encounter problems downloading the product, please contact our support service at support@playguru.store.

We will help you resolve any difficulties you may face.

Can I return or exchange a digital product?

Due to the nature of digital products, returns or exchanges are generally not available. However, if you experience an issue with the product (such as a corrupted file), please contact us and we will try to find a solution.

How long will I have access to the downloaded digital product?

The access period for a downloaded digital product may vary depending on the product. Generally, you will receive unlimited access, but it’s best to check the product page or description for specific details.

What information about my order will be available in the Personal Profile?

In the "Personal Profile" section, you will be able to view your order history, payment status, and links to download the digital products you have purchased.

How can I contact you if I have additional questions?

We are always ready to assist you! If you have additional questions, you can contact us by email at support@playguru.store.

Our support team is ready to help you with any questions or issues you may have.