License Agreement

Version dated May 5, 2025

This document constitutes a public offer issued by "PLAY GURU - FZCO" (hereinafter referred to as the "Company") and serves as a proposal to enter into a License Agreement for access to the website [https://playguru.store](https://playguru.store) and any associated software, products, services, and tools provided on the Platform under the terms and conditions set forth herein (the "Agreement").

If you do not agree with the terms of this Agreement, you must refrain from using the Platform.

1. Platform – The combination of the website and computer software located at [https://playguru.store](https://playguru.store), which enables the functionality of an online marketplace where certain users may publicly post offers for the sale of Goods, and other users may purchase such Goods. The Platform also includes automated systems and software tools that operate independently and provide authorized users with technical capabilities to create listings, post offers, and enter into and fulfill Transactions with other users via Platform tools.

2. Platform Rules – The rules governing the use of the Platform as referenced in this Agreement.

3. User – Any individual who accesses the Platform.

4. Verified User – A User who has registered on the Platform, successfully completed the verification process, and authenticated using their Registration Credentials. Both Users and Verified Users are considered Licensees under this Agreement.

5. Seller – A Verified User who posts a Listing containing an offer to enter into a Transaction concerning specific Goods, acting either on their own behalf or on behalf of a third party.

6. Buyer – A Verified User who interacts with a Seller on the Platform regarding Goods and enters into a Transaction.

7. Goods – Any items, property rights, products, or services offered by a Seller through a Listing. This includes, but is not limited to:

In-Game Assets – encompassing Game Accounts, Game Currency, or Virtual Items.

Game Account – A user account that contains information about the Player, their character, and game progress.

Game Currency – Virtual money (e.g., gold, coins, credits) recognized by a game's internal rules as a means of in-game exchange or value.

Virtual Item – In-game items such as weapons, armor, clothing, artifacts, or other unique objects used within a game.

8. Listing – A public offer posted by a Seller through the Platform describing Goods for sale, including any related information.

9. Transaction – An agreement between a Seller and a Buyer concerning the Goods, concluded via the Platform and governed by the terms of the relevant Listing and this Agreement.

10. User Account (Dashboard) – The interface available to a Verified User on the Platform, enabling them to manage Listings, update their profile information (e.g., nickname, avatar, email address), communicate via Platform chat, and view their transaction history.

11. Registration Credentials – The Verified User's unique login and password used to access their User Account.

12. Account Balance – The internal balance of a Verified User on the Platform, which displays the available funds for use in Transactions and other permitted activities under this Agreement.

13. Dispute – A formal complaint submitted by one Verified User against another to the Company regarding a suspected breach of this Agreement and/or alleged fraudulent behavior.

14. Authorized Representative – The Company, acting as an agent authorized by the Buyer to perform financial settlements on their behalf in Transactions with Sellers conducted through the Platform. The Authorized Representative acts in accordance with this Agreement and the Agency Agreement available at: https://playguru.store/offer-poruchenie

1.1. The Company grants the User a non-exclusive, worldwide license to access and use the Platform in accordance with its intended functionality and within the scope defined by this Agreement.

1.2. A User is deemed to have accepted the terms of this Agreement upon accessing the Platform.

1.3. A Verified User obtains the right to use the Platform upon completing registration and explicitly agreeing to this Agreement and the Platform Rules via Platform interface elements.

1.4. Unless otherwise specified, the right to use the Platform is granted free of charge. However, the Company may impose additional requirements to access specific features, which the User agrees to comply with.

2.1. In order to access full Platform functionality, the User must register and undergo verification to become a Verified User.

2.2. Registration is performed independently by the User using the tools provided by the Platform.

2.3. The User agrees to provide accurate and complete information during registration and to keep this information up to date.

2.4. Registration is only possible upon full acceptance of the Agreement and Platform Rules, which constitutes legally binding consent.

2.5. Upon registration, the User gains access to a User Account, which is protected by login and password authentication.

2.6. Verified Users are responsible for keeping their passwords confidential. Any actions performed using their login credentials shall be deemed actions of the Verified User.

3.1. The Company shall:

Provide Users with the ability to revoke consent to personal data processing and to request data deletion at any time.

Consider legitimate claims from Users and Verified Users regarding Platform performance.

Ensure Verified Users can manage settings within their User Account and Listings to the extent technically feasible.

Allow Verified Users to delete their Listings and/or registration data at any time.

Investigate Verified User reports concerning suspected fraud or violations of this Agreement or the Platform Rules.

3.2. The Company reserves the right to:

Request User or Verified User consent to personal data processing at any time and in any form.

Request additional confirmations of acceptance of this Agreement and the Platform Rules.

Use chat correspondence between Verified Users to monitor Transactions and investigate suspected violations or fraud.

Suspend, block, or delete Verified User accounts in cases of detected fraud or rule violations, regardless of account balance.

Share available user data (including current location, browsing history, and Platform activity) with law enforcement as part of investigations.

Close the Platform, provided Verified Users are notified at least one month in advance.

3.3. Verified Users have the right to:

Post user-generated content, including Listings for Goods.

Independently decide whether to enter into a Transaction, bearing full responsibility.

Withdraw funds from their Account Balance in accordance with Platform rules.

3.4. By accepting this Agreement, Users agree to:

Comply with the terms of the Agreement and Platform Rules, including any applicable restrictions.

Regularly check for updates to this Agreement and the Platform Rules.

Refrain from using the Platform in a manner that disrupts its normal operation.

Report technical vulnerabilities (bugs) to the Company.

Avoid the use of automated scripts to extract data or interact with the Platform.

3.5. In addition to the obligations listed above, a Verified User must:

Follow the rules for posting Listings.

Adhere to the rules of communication in the chat.

Act in good faith and not attempt to deceive the Company or other Users.

Ensure that the offer in the Listing is valid and lawful.

Conclude Transactions exclusively through the Platform.

Report fraud and violations of the Platform Rules to the support service.

Cooperate with the Company in the resolution of disputes in which they are a party.

Resolve third-party claims against the Company regarding Listings or Goods at their own expense and compensate the Company for any losses incurred.

4.1. A Verified User may not post Listings that:

Violate the laws of the Russian Federation (including propaganda of violence, racial hatred, pornography, etc.);

Contradict commonly accepted standards of morality and ethics;

Insult other Users or third parties, or infringe on their honor and dignity;

Offer Goods that require special permits for sale without possessing such permits;

Offer Goods that are subject to the exclusive rights of the Company or third parties without proper authorization from the rights holder;

Offer Goods whose circulation is restricted or prohibited under Russian law and/or international agreements;

Offer Goods obtained through illegal means, including carding, hacking, brute force, phishing, etc.;

Contain knowingly false or misleading information (e.g., incorrect characteristics, incomplete pricing, etc.);

Include information or instructions on committing illegal acts, descriptions or promotion of criminal activities, or guidance on committing crimes;

Contain files with viruses or other malicious software.

4.2. The Listing title must correspond to its content and must not contain contact or personal information about the User (phone number, email address, website link, etc.) or third parties.

4.3. A Verified User must post Listings in the appropriate sections of the Platform. Posting in incorrect sections is prohibited. If the required section is not available, the User may suggest its creation or contact the Platform's support team for assistance.

4.4. By posting a Listing on the Platform, the User understands that the content is made publicly available to an unlimited number of persons.

4.5. The Company provides the Verified User with the technical capability to create Listings but does not initiate their posting on behalf of or in the interest of the User. Listings are posted solely at the initiative and through the actions of the Verified User.

4.6. The Company does not control the specific content of Listings, does not select, approve, or restrict the final recipients of the information contained in the Listings.

4.7. The Company reserves the right to establish and change requirements for the content and posting conditions of Listings. The Company does not monitor or approve the creation of Listings by Verified Users. The User independently determines the content of Listings within the technical capabilities of the Platform and in accordance with the Agreement.

4.8. By posting a Listing, the User confirms they have the right to do so regarding the corresponding Goods or possess the necessary authorization from the rights holder, if required. The User is liable for any breach of these guarantees.

4.9. The Verified User bears full responsibility for the information materials they post, both before the Company and any persons whose rights may be affected.

4.10. If a rights holder or third party believes a Listing violates their rights, the Company will contact the User to resolve the issue. The User shall independently assess the validity of the claim and take action to address it.

4.11. The Company has the right to unilaterally delete, hide, or block any user content, suspend or limit access to the User's account, as well as terminate the Agreement and delete the User's account if it becomes aware of any violations by the User of the Company's rights, third-party rights, applicable law, or Agreement terms.

The Company may take such actions without prior notice to the User if immediate action is deemed necessary in accordance with applicable law. The User agrees to accept such actions taken by the Company under this clause, regardless of their own opinion of such actions.

5.1. When posting messages in the chat, a Verified User is recommended to:

Use the Russian language for writing messages.

Avoid creating messages unrelated to the discussion topic.

Post informative and meaningful messages.

Write messages using lowercase letters.

5.2. When posting messages in the chat, a Verified User is prohibited from:

Using vulgar or obscene language.

Insulting or discriminating against other Users or third parties based on any characteristic (nationality, gender, religion, race, age, profession, or any other grounds).

Posting personal data of third parties.

Creating messages that incite unlawful or illegal actions.

Using language that expresses national, racial, religious, or other intolerance, or that promotes extremism, fascism, etc.

Including links to third-party websites and/or files, including advertisements.

Provoking other Users to violate the Terms or Platform Rules.

Encouraging violations of the rights of the Company and/or third parties, the Terms, or the Platform Rules.

Posting materials that infringe on the intellectual property rights of their holders.

Uploading files containing viruses or other malicious software.

Posting files whose content violates the chat messaging rules.

6.1. A Buyer who decides to enter into a Transaction confirms their intention through the Platform interface.

6.2. To process payments under a Transaction, the Buyer enters into an agency agreement with the Company under the terms published at:

https://playguru.store/offer-poruchenie

6.3. The amount payable for a Transaction is calculated automatically by the Service based on:

The current balance of the Buyer's Account;

The price and quantity of the Goods involved in the Transaction;

The Company's fee;

The payment system commission;

Other expenses under the agency agreement.

6.4. The Buyer, having agreed to the amount payable for the Transaction, makes the payment using the methods provided on the Platform.

6.5. After payment, the amount—excluding the fixed part of the Company's fee and other expenses under the agency agreement—is held in escrow by the Company, and the Seller is notified of the payment.

6.6. The Seller must process the delivery of the Goods within 24 hours from the moment the Buyer makes the payment.

6.7. If the Seller fails to confirm delivery of the Goods within the specified time, the Buyer has the right to cancel the Transaction. In this case, the escrowed amount, minus the Company's agency expenses, is returned to the Buyer's Account.

6.8. Delivery of the Goods from the Seller to the Buyer is carried out through the Platform. The Seller provides all necessary information for receiving the Goods, and the Buyer confirms receipt.

6.9. The Transaction is considered completed once the Buyer confirms receipt of the Goods. The escrowed funds, minus the Company's fee and agency expenses, are transferred to the Seller and reflected in their Account.

7.1. Any Verified User has the right to contact the Company to resolve disputes arising on the Platform, including potential fraud and/or violations of the Terms or Platform Rules by another Verified User.

7.2. The Company investigates disputes within a reasonable time required to clarify the circumstances, but no more than 48 business hours. It analyzes evidence from both parties and makes a decision. During the investigation, the Company uses chat data and other records retained by the Platform, as well as any evidence submitted by the disputing parties.

7.3. The parties to the dispute must cooperate in its clarification and resolution.

7.4. If one party fails to cooperate, hinders the investigation, or evades it, the Company has the right to apply the measures provided in the Terms and Platform Rules, including account suspension.

7.5. If the Company has reason to believe that the Terms and/or Platform Rules were violated during the Transaction, it may cancel the Transaction, return funds to the Buyer, and apply other measures to the responsible Users. The ability to refund is limited to the funds available in the Seller's Account.

7.6. The Company's decision in a dispute is final and not subject to appeal. The Verified User agrees to accept this decision regardless of its content or the User's personal assessment of the situation.

8.1. The exclusive rights to the software and databases that constitute the Platform, as well as the design of the Platform and the trademarks placed on it, belong to the Company.

8.2. The exclusive rights to the article texts published by the Company on the Platform belong to their legal copyright holders and are used by the Company with their permission.

8.3. The exclusive rights to images, names of copyrighted objects and/or their characters, and other intellectual property of third parties placed on the Platform by the Company belong to their lawful copyright holders and are used by the Company solely for informational purposes to familiarize the User with the assortment and appearance of games.

8.4. The User and the Verified User shall refrain from any use of the Platform beyond the rights granted under the Agreement, including infringement of third-party intellectual property rights. In the event of a breach of this obligation, the User and the Verified User shall compensate the Company and/or the respective third party for all resulting damages in full.

8.5. The exclusive rights to user-generated content published by the Verified User on the Platform belong to the Verified User or their legal copyright holder.

8.6. When posting user-generated content on the Platform, the Verified User grants the Company a non-exclusive, royalty-free, worldwide license for the duration of the exclusive rights, including the rights to reproduce, distribute, publicly display, and make the content publicly available.

8.7. The Verified User guarantees that they possess all necessary rights and permissions to post user-generated content and to grant rights for its use in accordance with the terms of the Agreement. In case of breach of this guarantee, the Verified User undertakes to compensate the Company and/or the relevant third party for any losses resulting from such a breach.

8.8. The use of materials from the Platform is allowed only with the written permission of the copyright holders, except in cases explicitly provided by law or where the relevant page of the Platform contains a clear indication that the materials may be used freely.

9.1. Use of the Platform is carried out by the User and the Verified User independently, without the direct involvement of the Company, on an "as is" basis. The Company is not liable for any issues arising during the use of the Platform, including but not limited to incompatibility with the User's hardware, types and versions of operating systems and browsers used, or the failure of the Platform's performance to meet the User's expectations.

9.2. The Company does not provide any guarantees regarding the compatibility, functionality, or freedom from software defects of the Platform and is not liable for these.

9.3. Under no circumstances shall the Company be liable for damages, losses, or expenses arising from the use or inability to use the Platform.

9.4. The Company is not obligated, but may at its discretion provide technical support and updates to the Platform. Updates may include bug fixes and new features.

9.5. The Verified User independently evaluates all risks associated with posting and distributing Listings and making transaction decisions, and undertakes to ensure their authenticity and legality.

9.6. The Company does not select, approve, or restrict the end recipients of Listings and does not guarantee that a Listing will be viewed by a specific number of people or by anyone at all.

9.7. The Company is not a party to or an interested party in transactions between the Buyer and the Seller and is not liable for their consequences. The Company's liability as an Agent is limited to the terms of the agency agreement.

9.8. The Company is not responsible for actions taken by Users outside the Platform and its Services.

10.1. Accessing the Platform by the User constitutes full and unconditional acceptance of all the terms of the Agreement.

10.2. By completing the registration process on the Platform and accepting the terms of the Agreement by clicking the appropriate button or otherwise as provided by the Platform interface, the User acquires all rights and obligations of a Verified User and is considered to have fully accepted the terms of the Agreement.

10.3. By accepting the terms of the Agreement, the User confirms their legal capacity, authority to conclude the Agreement, and full understanding of their actions.

10.4. The Agreement enters into force from the moment of its acceptance and remains valid until the obligations of the Parties are fulfilled or until the occurrence of one of the following events:

the Company decides to shut down the Platform;

the Company decides to terminate the Agreement with the Verified User under the terms of the Agreement;

the User or Verified User decides to terminate the Agreement.

10.5. In case of termination of the Agreement, the User must immediately cease using the Platform.

10.6. The Company may amend the Agreement at any time. The updated version will be published on the Platform at: https://playguru.store/offer-license. The updated version becomes effective on the date of its publication. The date of the current version is indicated below the text of the document.

10.7. If the User does not agree with the terms of the Agreement, they must refrain from accepting it.

11.1. The governing law for the Agreement is the law of the Russian Federation, under which all disputes and disagreements between the Parties shall be resolved.

11.2. The Parties shall seek to resolve any disputes and disagreements under the Agreement through negotiations.

11.3. The invalidity or legal unenforceability of one or more provisions of the Agreement shall not affect the validity of the remaining provisions.

11.4. The Parties recognize the legal validity of:

emails and documents sent by email (the Company's email address is indicated on the Platform; the User's email address is provided during registration);

consents and warranties obtained from the User via elements of the Platform's interface.

12.1. Full Name — PLAY GURU – FZCO, registration number DSO-FZCO-46483

12.2. Legal Address — DSO-IFZA, Dubai Digital Park – Building A1, Dubai Silicon Oasis

12.3. Physical Address — DSO-IFZA, Dubai Digital Park – Building A1, Dubai Silicon Oasis

12.4. Contact Phone — +971522532934

12.5. Email: support@playguru.store